Booking and Tariff

TARIFF

Jan -March from £680

April from £780

Easter School Holidays from £780

May -June from £780

Islay Festival Week  Please E-mail

July -August  from £780

Sep- Oct from £750

Nov-Dec from £680

Christmas and New Year from £750

Booking

Prices quoted are for one week, Saturday to Saturday. Short breaks may be available, minimum stay three nights. Phone 07789 272301 or email robollscroft@btinternet.com for price and availability. A deposit of £150 confirms a booking with the balance due 8 weeks before the holiday start date. Bookings made within 8 weeks of the holiday must be paid in full. We welcome payment by direct banking or by cheque.

TERMS and CONDITIONS and FAQs

We do hope you enjoy your stay at Robolls Croft and keep coming back as others do. Please read the following, if there is something you then need to discuss please do so, we will do our best to be flexible.

Electricity and central heating are included in the price. There is also an open fire at Robolls Croft.

Do we ask for Deposits? We do request a deposit of £150 to confirm your booking. This can be paid by cheque or bank transfer at the time of booking. A provisional reservation will be held for 7 days and if we have not received a deposit within this time the reservation will lapse .We ask for the balance 8 weeks prior to your arrival here, again either by cheque or bank transfer. Non-payment of the balance will be treated as cancellation, please see below. For bookings made within 8 weeks of your arrival date we ask for the full amount, either by cheque or transfer as above.

What if I need to Cancel? Once you have made a booking, we have accepted it and either your deposit (or the full amount when your booking is made less than 8 weeks before your arrival) has been paid, a legally binding contract exists between us. If you have to cancel your booking, for any reason, you are liable for the full rental amount, however with more than 8 weeks notice, only the deposit will be forfeit. In the event of cancellation less than 8 weeks before a holiday begins the whole rent is payable unless we succeed in re-letting, then we will refund any monies that you have paid, less your deposit plus any special advertising monies or agency fees that we have incurred re-letting the cottage.

WE STRONGLY RECOMMEND THAT YOU TAKE OUT SUITABLE CANCELLATION INSURANCE. DUE TO OUR GEOGRAPHICAL LOCATION AND RELIANCE ON FERRY OR FLIGHT BOOKINGS STILL BEING AVAILABLE, IT IS NOT OFTEN EASY TO RE LET AT SHORT NOTICE. 

What time can I Check in and Check Out? Check in time is 3.00pm onwards. We ask you to vacate your property by 10.00 am on your day of departure.

What about Pets? Sorry we can’t accommodate pets at Robolls Croft.

What about parking? There is off road private parking.

What is your Policy on Smoking? For the comfort of all guests the cottage is non smoking. We ask that guests wishing to smoke step outside to do so.

What are my Responsibilities? We ask you to look after Robolls Croft and keep it clean during your stay, cleaning materials, brushes & vacuum cleaners are provided for this purpose. We also ask you to dispose of rubbish on a regular basis, emptying it into the bin at the roadside. There are recycling facilities in Bridgend next to the public toilets. If you use the open fire please clean it out and dispose of the ashes before departure. Please ensure no hot ashes go in the bin.

You agree to keep the property, all fitments, furniture, equipment & contents in or on the property in a like state of repair & condition, less any fair wear and tear, as at the commencement of your booking. Further you agree to pay for any loss, damage or breakage that may occur during your stay with us.

Sub-letting any part of your cottage during your stay is not allowed and you are responsible for ensuring that the number of occupants does not exceed the numbers for which you have booked at any time, without our prior agreement and payment of the additional rental charge.

We try to take every care to prepare our property to a standard whereby our guests will enjoy their holiday. If something goes wrong or gets broken whilst you are in the property we would really appreciate it if you could let us know straight away to give us time to fix the problem for you.